We're proud to offer ✈️worldwide Shipping on ALL Items! Tracking and secure checkout are provided for all orders.

Processing Time:
We do our best to process & ship all orders as soon as possible. Orders take 3-6 business days to process after placing the order before shipping out. We do not ship out on weekends.

📦Tracking your order: 
All orders include tracking information that is normally sent via email within 48 hours after the order has been shipped. 
You can also track your order using your tracking number here. 

Customs & Duties: 
All shipping charges (or free shipping promos) listed do NOT include customs, duty, and taxes. We can't hold responsibility for that and the recipient is responsible for all customs, clearing, and other fees required to ship internationally.  
Lost / Stolen package:

• Our Customer satisfaction is our top priority so we cover any case of exceptional delay or even loss in transit and offer a free reshipment or a refund.
• If the order does not make it to its destination and is delayed in a local post office, customers are responsible for contacting the carrier before receiving a reshipment\refund.
• If you have entered the wrong shipping information, you are not eligible for a reshipment or a refund. 

MY ORDER HASN'T ARRIVED:

Unexpected Delays

In some instances, the delivery may take longer than the standard shipping times stated above. External factors might cause shipping delays such as international customs processing and holidays that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.

Please email us at: support@easypocket.com.au

ESTIMATED SHIPPING TIMES BY COUNTRY:

Standard Shipping Times

United States: 15 - 25 days

Australia: 15 - 25 days

United Kingdom: 10 - 30 days

Canada: 15 - 30 days

Europe: 15 - 25 days

Latin America: 15 - 30 days

Other Countries: 15 - 30 days

*Local holidays in origin countries that may cause a delay in shipping are not considered business days. 

📩If you are on this page, we assume something with your order went wrong. When in doubt, contact one of our friendly customer care reps at support@easypocket.com.au or our Contact Us Page